1 reviews | Active since Mar 2022
standard bank froze account
I am extremely disappointed with the service I have received from Standard Bank. My funds have been sitting in my account, yet the account has been blocked for two full weeks with no resolution in sight.
During this time, I have made numerous calls and have even visited the branch twice, but there has been no sense of urgency or clear communication from the bank regarding my situation. This has caused significant inconvenience and stress, as I currently have no access to alternative funds and rely on this account for my daily needs.
It is unacceptable for a customer to be left without access to their own money for such an extended period without proper assistance or timely resolution. I urgently request that this matter be addressed and my account be reactivated without any further delays.
I expected better service and responsiveness, and I hope immediate action will be taken to resolve this issue.
Call centre refuses to give us a reference number or any case number against this.Says her name is beauty and thats the reference.
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
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