HV
Hardus V

1 reviews | Active since Aug 2018

01 Feb 2021, 13:00

Standard Bank from hero to zero

To my lost of thousand of Rand's and disgust. Internet banking....struggle with account transfer. New device...contacted Bank online...Was told that the computer will decide when I may do payments again. Really how's that. Transfers on accounts is immediately.....no it took 3 days.....Really....and the customer takes the loss and no logic answers from the bank.....I thought ABSA had problems but I feel way different know. 2021 and all this nonsense.......

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Replies (1)
Standard Bank
Standard Bank's reply01 Feb 2021, 14:35
Official
Good day Hardus 

Thank you for posting your comment. 

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support .

Kind regards Complaint Resolution Centre******