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wisdommaphosa W

1 reviews | Active since Mar 2013

07 Dec 2016, 07:46

Standard Bank freezes account and threatens legal action

<p>My bank account has not been active have been out of the country and no money was coming through my platinum account for about 3 months. I get a call the other day that I must rectify the account else legal action will commence . like really standard bank ? ? you don't even ask the reason why the account is in that state. I moved to this bank thinkin the service would be better am totally disappointed in the way the matter has been handled. I want to speak to someone more senior about this.</p>

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Replies (1)
Standard Bank
Standard Bank's reply07 Dec 2016, 10:36
Official

Good day Wisdom

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter was allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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