VM
Vuyo M
1 reviews | Active since Aug 2021
29 Aug 2021, 12:56
Standard Bank ********** Monthly Fees On MYMO Account
I Opened a MYMO ACCOUNT last year August 2020, with the view that I'll use it when necessary since it has the lowest Monthly Fees @ Standard Bank, but got the opposite of what was said and promoted about the low Monthly Fee rate, so in my first month's statement in September 2020, my Monthly Fee was R7.10, then from the next month till now it has been R110.00 Monthly Fee with Overdraft Fees in which I never app**** for, this is however ***** in my view, how many people do actually take note of their statements monthly and look at their Monthly Fees, this is **************** and needs legal action from here.
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Replies (1)Standard Bank's replyOfficial
29 Aug 2021, 23:51Hello Vuyo Mtimde
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
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Standard Bank's reply29 Aug 2021, 23:51
Official
Hello Vuyo Mtimde
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
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***
*** (fax)
***
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