1 reviews | Active since Sept 2018
Standard Bank ********** Debit orders
I have recently been noticing small amounts from R98-R196 being debited off my account. So I contacted Standard Bank to notify them that I never gave permission for these debit orders. The consultant I spoke to was very helpful and did what was needed to reverse these charges and get the money back into my account. The consultant also mentioned that Standard Bank has this problem with ********** debits and were trying to sort the problem out. Not even 2 weeks later the same company and a new company manage to debit R99 each!! Since 22 Aug-15 Sep I have had R600 remvoved **********ly from my account!! So I contact Standard Bank to have the charges reversed. Again. I asked the consultant what can be done to stop people from being able to **********ly take money without my permission? His answer was that I should google these companies and ask them to stop!!?? Honestly?? Dear *********, Please stop taking money from my bank account without my permission. Many thanks, Terence
Dear Terence Leotta
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Dear Terence Leotta
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Dear Terence Leotta
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Terence Leotta
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
