LM
Lungile M
1 reviews | Active since Jul 2019
24 Mar 2021, 14:56
standard bank **********
Standard Bank: We are busy updating your account to ensure balances reflect correctly at month-end. These are not new transactions and you will not be debited again. We apologize for any inconvenience this has caused.
Last month standard bank did the same thing and didn't refund all my money. Now its this SMS, my app is not working. Can some explain what really going on, should we close our Standard bank account or WHAT?
Can be having people busy taking R87rand etc without explaining and say it's a technical error.
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Standard Bank's replyOfficial
25 Mar 2021, 04:45Hello Lungile
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
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Standard Bank's reply25 Mar 2021, 04:45
Official
Hello Lungile
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
***
***
*** (fax)
***
***