AL
Arno L
1 reviews | Active since Mar 2015
28 Nov 2018, 11:33
Standard bank = **********
After being on debt review and Standard bank confirming that they received the letter stating that I am on debt review on the 16th October, my personal loan with them still went off on the 31st October. When I started to ask questions all that's said is that Standard bank can not reverse a Standard bank debit order.
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Replies (2)
Standard Bank's replyOfficial
28 Nov 2018, 11:51Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply28 Nov 2018, 11:51
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
AL
Arno L's updateReviewer Update
28 Nov 2018, 12:22Thank you for the fast response, everything has been resolved. Just sad that it has to go public before anything is done
AL
Arno L's update28 Nov 2018, 12:22
Reviewer Update
Thank you for the fast response, everything has been resolved. Just sad that it has to go public before anything is done