ST
Sonja T

1 reviews | Active since May 2018

27 Nov 2018, 08:42

STANDARD BANK **********

GOOD MORNING DEAR STANDARD BAN****

I AM NOT GOING TO REPEAT MY WHOLE STORY OVER AND OVER!!!! HOW DARE YOU DEDUCT MONIES FROM MY ACCOUNT WITHOUT MY CONSENT... THIS IS MY PRIVATE ACCOUNT FOR MY OWN USE AND NOT FOR YOUR USE AS YOU WISH TO DO!!!!!!! PLEASE REVERSE THE TRANSACTION TODAY STILL AS YOU HAVE NO IDEA WHATS GOING ON ON MY LIFE!!! I WILL TAKE THIS TO THE HIGHEST LEVEL AND TELL ALL THAT YOU ARE **********!!! ATTACHED IS TRANSACTION IN QUESTION. I EXPECT PAYMENT BACK TODAY!!!

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Replies (2)
Standard Bank
Standard Bank's reply27 Nov 2018, 11:09
Official
 Dear  Sonja
 Thank you for posting your comment. 

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused. 

We greatly appreciate your continued support 

Kind regards 

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply29 Nov 2018, 15:56
Official
Dear  Sonja Van Tonder 

Thank you once again for posting your comments.

I refer to my email correspondence and can confirm that this matter has been responded to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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