Standard bank *****ing cistomers

It was on the 20 September 2020 when i received SMS notification for the debit order of COVID loan in my account at standard bank. I went to the std bank at Springfield to ask the investigation of this debit because I don’t know it also to reverse it and blocked it. The lady who been assist me Naledi said she can’t able to block it.

I send std bank message via Facebook messenger to investigate about this covid loan. They been keeping said their team work on it. No respond afterwards. October 20 COVID loan continue to debit again. Again I text std bank via messenger to investigate. Std bank keep singing same song. We will get back to you soon our team done with the investigation. After this messenger I won’t hear nothing from std bank. Until I went to the branch to reverse it.

On the 20 November covid loan debit as usually two times at the same day this time. This is clear to me std bank knows well about this COVID loan. Why I’m begging std bank so many times to investigate this **** for covid loan. But std bank don’t borer and can’t block it. I didn’t know std bank are ********. If is the way how to ***** customers. However I’m involved ombudsman to investigate this std bank ********. How many customers for std bank having same problem like me. Std bank are ********** bank. I need justice on this matter. And I’m going to publish to all via social media and network then people can knows std bank are ********** bank.