BS
Brendan S
1 reviews | Active since Feb 2014
26 Feb 2020, 09:42
Standard Bank ***** System Is BS
This Is about the 8th time this has occurred in which standard bank blocks my card for transactions I am trying to make in time and yet again my card has been blocked due to "Suspected ********** Transactions". I have. stated time and time again to disable the ***** check on my card and it works for about a month and then I get it again. I would prefer to speak over email to standard bank to keep a record of what is said as over the phone they say they will do it and it will be permanent but its just a false promise
Helpful (0)
Replies (2)0
Replies (2)Standard Bank's replyOfficial
26 Feb 2020, 18:06Hello Brendan
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply26 Feb 2020, 18:06
Official
Hello Brendan
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's replyOfficial
13 Mar 2020, 12:17Dear Brendan
Thank you once again for posting your comments.
Emails was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me.
Thank you once again for posting your comments.
Emails was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me.
Kind regards
Clint Petersen
Complaint Resolution Centre
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Standard Bank's reply13 Mar 2020, 12:17
Official
Dear Brendan
Thank you once again for posting your comments.
Emails was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me.
Thank you once again for posting your comments.
Emails was sent to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me.
Kind regards
Clint Petersen
Complaint Resolution Centre
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