Standard bank ***** line is pathetic

Absolutely disgusted at the service from standard bank. I am an FNB customer (thankfully) I had to draw money in a hurry and went to a standard bank atm, the machine jammed (third time this has happened at one of your atms) it then swallowed my card. Your machines are old and need to be revamped. Anyway a suspicious guy drew money before me and still hung around the atm. That's when I knew to cancel my card. Luckily FNB are super efficient. I must have called and spoke to 5 different consultants at standard bank who could not help. All I wanted was for them to reboot that machine so my card never comes out (if it was a **** and someone was going to come back to unjam that machine) and actually does just get swallowed. Wow. What arrogance, non help and ****py consultant I got passed on to. Pathetic. I am so thankful I am not with your bank and will never recommend to my friends and family to opt for standard bank.