Standard Bank ***** is a joke

Item: Standard Bank
Rating: 1
Author: craig F

I have a suspected ********** transaction and trying to get in touch with the Standard Bank ***** department (to no avail). I have left several "Let us contact you" requests, direct emails, and been holding for more than 23min on a call centre line on both Monday and Tuesday (2&3rd Sept 2019).

Surely you can do better than this Standard Bank?

Helpful (0)

Replies (1)

Standard Bank's replyOfficial

04 Sept 2019, 05:59

Hello Craig,

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Sheriline Martin

Complaint Resolution Centre
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*** (fax)
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Standard Bank's reply04 Sept 2019, 05:59

Official