1 reviews | Active since Sept 2017
Standard bank *****
Standard Bank consultant and call centre refuse to help my girlfriends mother who is the care taker of her household.
She was ****med not only by ******** but from an employee in the branch at centurion. Apon being handed a second card, the employee did not take the time to give a loyal consumer the information needed when receiving a new card. She has lost R11000.00 Not only is she elderly but she falls part of the essential workers of this country.
She is the only bread winner in a location that put her to test each and every day but she tries to come out on top. I am disgusted and super disappointed in the Standard bank ways of working when assisting a Loyal consumer who had been ****med at one of their ATMs. Please help my future mother in-law receive her money to continue being the strong independent lady we know her to be.
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Your above response does not assure me that this will be dealt with as soon as possible. An entire month she would need to beg and borrow money on a matter that could have been dealt with urgency from the beginning by your call centre staff instead she was given attitude.
I need this issue looked into as soon as possible as i will take this through out all your social pages. This is an elderly lady that is the back bone of this country not only working in the line of essential workers but runs a house hold where she is the only worker in the house hold. I need standard bank to come through and make a devastating situation slightly bearable for her to handle please i beg of you. If it were not for the negligence of the consultant at centurion branch this amazing woman could feed her family.
Case number: ***.
Your above response does not assure me that this will be dealt with as soon as possible. An entire month she would need to beg and borrow money on a matter that could have been dealt with urgency from the beginning by your call centre staff instead she was given attitude.
I need this issue looked into as soon as possible as i will take this through out all your social pages. This is an elderly lady that is the back bone of this country not only working in the line of essential workers but runs a house hold where she is the only worker in the house hold. I need standard bank to come through and make a devastating situation slightly bearable for her to handle please i beg of you. If it were not for the negligence of the consultant at centurion branch this amazing woman could feed her family.
Case number: ***.