Standard Bank ***** division unresponsive

I received what I think a a ********** phone call aiming to be from Standard Bank. I tried to call the bank 's ***** line and was made to hold for 30 minutes while.listini to music and a a voice that repeatedly emphasized the need to attend to ***** urgently!!. I hanged about and am still holing 1 hour 8 minutes later!!!! Where's the urgency here - by the time someone answers (if anyone will) the ********* will be done with all their tricks. Can someone from Standard Bank ***** division PLEASE CALL ME ASAP!!!