Standard Bank ***** Division Unprofessionalism

A stop has been placed on my account. I have contacted SB ***** division 3 times without any luck. The call waiting time is around 45 minutes. The person handing the case can to be found. I am stold that he or she will call me. Two weeks of waiting is not professional. The problems lies with ***** Division who has failed to contact me regarding their suspected ***** but were so quick to block my account. I deposited cash into the account unaware of the block now I can not even buy food. The matter has been escalted to the senior manager inside *****, I am stold.