Standard Bank ***** Division Is ***********.

At around 18h00 on Saturday, I tried to conduct an online transaction, the transaction did not go through, after everal attempts I gave up. There was no reason given immediately as to why the transaction was declined, until 2 and a half hours later when I received a text message and a phone call from Standard Bank ***** detection division informing me that my credit card was blocked and suspended due to ***** detection. I was angry and ****ed off that it took Standard Bank 2 and a half hours to inform me why the transaction was declined and my credit card suspended. I made a call to verify that the transaction was legitimate and begged the Call Centre official who assisted me to lift the suspension on the credit card. He assured me that the blockage on my card was removed and that I could go ahead with the transaction. I tried the same transaction again in the morning, the following day. Same thing happened: the transaction was blocked again, and my card was suspended again, only this time the bank did not bother to send a text message or a phone call to inform me why the same transaction was blocked for the second time in less than 12 hours, especially after I had confirmed the previous evening that this transaction was authentic. Once again, I had to call the bank ***** division for the second time in less than 12 hours to explain the same transaction and beg for my credit card to be reinstated. This is stupid!!!