Standard Bank ***** dept - BAD SERVICE

Item: Standard Bank
Rating: 2
Author: Fatima N

I logged a ***** case with Standard bank on the 2nd April with regards to ***** on my account. To date I have not received any feedback/communication from Standard bank. Everytime i attempt to call their ***** investigation number, there is no answer. This is very bad service from standard bank.

Helpful (0)

Replies (3)

Standard Bank's replyOfficial

16 Apr 2018, 14:03

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Regards

Complaint Resolution Centre

***

Standard Bank's reply16 Apr 2018, 14:03

Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Regards

Complaint Resolution Centre

***

Fatima N's updateReviewer Update

17 Apr 2018, 10:01

This is your reply. No resoltuion???? This is a joke.

Fatima N's update17 Apr 2018, 10:01

Reviewer Update

This is your reply. No resoltuion???? This is a joke.

Standard Bank's replyOfficial

18 Apr 2018, 13:13

Dear Fatima Nery

Thank you once again for your posting.

I refer to my email correspondence and can confirm that this matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

***

Standard Bank's reply18 Apr 2018, 13:13

Official

Dear Fatima Nery

Thank you once again for your posting.

I refer to my email correspondence and can confirm that this matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

***