Standard Bank ***** Department - Long wait on feedback

Item: Standard Bank
Rating: 3
Author: Sandisa M

I logged a ***** complaint on the 21 of August I am still waiting on feedback till today. I also called Capitec they told me they are still waiting on standard bank to reply as they sent them the documents long time ago.

Helpful (0)

Replies (3)

Standard Bank's replyOfficial

07 Sept 2020, 16:24

Hello Sandisa

Thank you for posting your comments.

Your matter was escalated accordingly. We will revert to you as soon as possible.

Kind regards
Complaint Resolution Centre
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Standard Bank's reply07 Sept 2020, 16:24

Official

Hello Sandisa

Thank you for posting your comments.

Your matter was escalated accordingly. We will revert to you as soon as possible.

Kind regards
Complaint Resolution Centre
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Sandisa M's updateReviewer Update

08 Sept 2020, 16:31

I waited the whole day for them to contact me with no luck!

Sandisa M's update08 Sept 2020, 16:31

Reviewer Update

I waited the whole day for them to contact me with no luck!

Standard Bank's replyOfficial

25 Sept 2020, 12:58

Good day Sandisa,

Thank you for allowing us the opportunity to look into your matter.

Please be advised that an email requesting more details has been sent to you today 25 September 2020.

We appreciate your support and loyalty.

Kind regards
Complaint Resolution Centre

Standard Bank's reply25 Sept 2020, 12:58