RM
Ronald M
1 reviews | Active since Oct 2019
04 Mar 2021, 07:49
Standard bank ***** department are **********
Standard bank ***** is ruthless and inconsiderate,I woke up this morning to discover that R3000 disappeared from my account abd I rook the initiative to call the ***** dept in which Standard bank claim to be 24 hour operations.Sadly this happened to be false ,for this reason I hold in the line for 40 min without any assistance. This is so pathetic and frustrating to know that you are trusting people with your money, and the outcome is money disappear from your account and you can't even be assisted.
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Replies (2)RM
Ronald M's updateReviewer Update
04 Mar 2021, 08:27Sies this people are disgusting..I phoned at 08h00am then the lady just transfers me to another person to assist me only to land in automated voice messages up until now.
Just imagine holding up the line for another 26 min without any assistance...I am really angry
Just imagine holding up the line for another 26 min without any assistance...I am really angry
RM
Ronald M's update04 Mar 2021, 08:27
Reviewer Update
Sies this people are disgusting..I phoned at 08h00am then the lady just transfers me to another person to assist me only to land in automated voice messages up until now.
Just imagine holding up the line for another 26 min without any assistance...I am really angry
Just imagine holding up the line for another 26 min without any assistance...I am really angry
Standard Bank's replyOfficial
04 Mar 2021, 18:49Hello Ronald,
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
**********
********** (fax)
***********
Standard Bank's reply04 Mar 2021, 18:49
Official
Hello Ronald,
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
**********
********** (fax)
***********