RE
Roxy E
1 reviews | Active since Sept 2016
20 May 2022, 10:40
Standard Bank - ***** Department
***** CASE : dated 28/4/2022 and have not had any communication from the ***** department. Case # *** Case # ***
No acknowledgement of the email sent to ***
How long should a customer have to wait for Standard Bank to sort this out. You are R1 over your overdraft and they return your stop order or payment BUT they can take as long as they feel like with no consequences.
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Standard Bank's replyOfficial
23 May 2022, 12:06Good day Roxy Ellis
Thank you for bringing your concerns to our attention.
Thank you for bringing your concerns to our attention.
We have escalated your concerns to our ***** management team.
We apologize for the inconvenience and undue frustration, this has caused.
Feedback will be provided to you.
Kind regards
Feedback will be provided to you.
Kind regards
Standard Bank's reply23 May 2022, 12:06
Official
Good day Roxy Ellis
Thank you for bringing your concerns to our attention.
Thank you for bringing your concerns to our attention.
We have escalated your concerns to our ***** management team.
We apologize for the inconvenience and undue frustration, this has caused.
Feedback will be provided to you.
Kind regards
Feedback will be provided to you.
Kind regards