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steve L

1 reviews | Active since May 2022

17 May 2022, 11:58

Standard Bank ***** department

Standard Bank ***** department is such a joke on the 26/04/2022 my account was *****ed with over R5000 the anti-***** unit called and said they are investigating the issue and will get back to me in 5 working days but nothing till now I call them more the 5 times at this number ***) no one answered went to the Standard Bank Claremont cavendish branch one of the ladies put me on the phone with the ***** department waited over 1hour on the line still no one picked up the phone, went again today still nothing send an email to the *** on the 11/05/2022 still nothing this totally unacceptable

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Replies (1)
Standard Bank
Standard Bank's reply18 May 2022, 12:00
Official
Good day Mr. Lunda

As per our telephonic conversation, I have taken the liberty to escalate your complain to our management team to find ways in which we can review the ***** outcome. I will refer back to you once they have given me feedback no later than 25th May 2022.
 
Kind regards 

Complaint Resolution Centre
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 *** (fax)
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