KK
Kelly K

1 reviews | Active since Jul 2017

19 Sept 2018, 11:34

Standard Bank ***** Department

I have had ***** on my account and after 3 weeks I have still not had the money returned despite numerous phone calls, shocking customer service

0
Replies (2)
Standard Bank
Standard Bank's reply19 Sept 2018, 13:08
Official

Dear Kelly Kretzmann

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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*** (fax)
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KK
Kelly K's update19 Sept 2018, 13:19
Reviewer Update
Great Standard Bank service as per usual just send a generic reply, what about you guys phoning me to solve the issue ?