SM
Sihle M
1 reviews | Active since Jan 2020
09 Jan 2020, 13:20
Standard Bank ***** department
I’ve been falsely accused by a bitter customer that banks with this relic of a institution they blocked my Business Platinum Account over 50k! I’ve submitted affidavits I’ve sent emails to transaction ***** to no avail. I haven’t been trading for the last 3 days and if this is not sorted I will be taking legal action they didn’t even have the decency to fact check before ruining my whole life!
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Standard Bank's replyOfficial
11 Jan 2020, 05:39Hello Sihle,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply11 Jan 2020, 05:39
Official
Hello Sihle,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)
***
***