CV
Charmaine V
1 reviews | Active since Aug 2016
26 Jun 2019, 17:28
Standard Bank *****: Case number: Paarl case 590/10/2018, Complaint ***
On 23/10/2018 an amount of R364 050 was withdrawn from my Standard bank account (*****) and transferred to different accounts. I reported it and R173 000 was returned to my account. On 28/02/2019 I reported to Ms Kelly-Ann Kurz from Standard Bank that the amount of R191 050 was still outstanding, but haven't received any feedback since. On 10/04/2019 I sent a complaint to the Ombudsman for banking services , who confirmed receipt of my email on 11/04/2019. I received no feedbank since. Could you please assist me in resolving this matter ASAP?
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
27 Jun 2019, 09:31Dear Charmaine
Thank you for posting a comment.
One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
***
One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
***
Standard Bank's reply27 Jun 2019, 09:31
Official
Dear Charmaine
Thank you for posting a comment.
One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
***
One of our consultants will be in contact with you as soon as possible.
Regards,
Complaint Resolution Centre
***
Standard Bank's replyOfficial
02 Jul 2019, 11:16Dear Charmaine Viljoen
Thank you once again for posting your comments.
This matter is still with the Banking Ombudsman and feedback will be provided to the Ombudsman accordingly. Please follow up with the Banking Ombudsman if require any information regarding this matter.
Regards
Complaint Resolution Centre
***
***
Thank you once again for posting your comments.
This matter is still with the Banking Ombudsman and feedback will be provided to the Ombudsman accordingly. Please follow up with the Banking Ombudsman if require any information regarding this matter.
Regards
Complaint Resolution Centre
***
***
Standard Bank's reply02 Jul 2019, 11:16
Official
Dear Charmaine Viljoen
Thank you once again for posting your comments.
This matter is still with the Banking Ombudsman and feedback will be provided to the Ombudsman accordingly. Please follow up with the Banking Ombudsman if require any information regarding this matter.
Regards
Complaint Resolution Centre
***
***
Thank you once again for posting your comments.
This matter is still with the Banking Ombudsman and feedback will be provided to the Ombudsman accordingly. Please follow up with the Banking Ombudsman if require any information regarding this matter.
Regards
Complaint Resolution Centre
***
***