1 reviews | Active since Sept 2022
STANDARD BANK ***** CASE
MONEY WAS **********LY TAKEN OUT OF MY STANDARD BANK ACCOUNT WITHOUT MY AUTHORISATION. IT WAS IMMEDIATELY REPORTED AND ALL MY CARDS AND INTERNET BANKING WAS STOPPED.
THE SERVICE AND ASSISTANCE I'M RECEIVING SINCE THIS HAPPENED IS PATHETIC!! I HAVE BEEN A LOYAL CLIENT OF STANDARD BANK FOR MANY YEARS, BUT I AM DEFINITELY TAKING MY BUSINESS ELSE WHERE.
I HAD TO GET AN AFFIDAVIT FROM THE POLICE AND HAD TO EMAIL THEM ALL THE PROOF WHICH I DID AND NOW ALL OF A SUDDEN I MUST GO TO THE COURT, TO GET A COURT ORDER, AND TAKE THIS MATTER FURTHER, STANDARD BANK JUST LIFT THEIR HANDS UP.
THE SAME DAY I'VE REPORTED IT THE LADY FROM STANDARD BANK SAID SHE COULD SEE THE MONEY WAS PAID TO A FNB ACCOUNT AND SHE INFORMED FNB BUT FOR A MONTH NOW I'M STILL STRUGGLING TO GET MY R29 000 BACK.
IT SURELY TAKES 30 MINUTES (IN CASE OF AN INSTANT PAYMENT) OR A HOLDING PERIOD OF TIME, WHICH STANDARD BANK AND FNB COULD HAVE STOPPED THE MONEY AND REVERSED THE ******* TRANSACTION.
WHAT ARE WE PAYING BANK FEES FOR???? WHAT ARE WE PAYING FOR????
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the ***** team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the ***** team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
We sincerely apologize for the inconvenience.
Please be advised that we will follow up with our team.
We will be in touch with further feedback.
Standard Bank Help Centre
***
We sincerely apologize for the inconvenience.
Please be advised that we will follow up with our team.
We will be in touch with further feedback.
Standard Bank Help Centre
***
HOW CAN I BE LIABLE????
I'VE REPORTED IT ON THE SPOT AND STANDARD BANK COULD SEE IT WAS PAID TO FNB BUT STILL MYSELF MUST NOW GET A COURT ORDER AS IT IS A REQUIREMENT FROM FNB FOR THE REFUNDING OF MY MONEY, WHY CAN'T STANDARD BANK TAKE RESPONSIBILITY AND TAKE THIS MATTER ON WITH FNB!?!?
UNACCEPTABLE!!!!
HOW CAN I BE LIABLE????
I'VE REPORTED IT ON THE SPOT AND STANDARD BANK COULD SEE IT WAS PAID TO FNB BUT STILL MYSELF MUST NOW GET A COURT ORDER AS IT IS A REQUIREMENT FROM FNB FOR THE REFUNDING OF MY MONEY, WHY CAN'T STANDARD BANK TAKE RESPONSIBILITY AND TAKE THIS MATTER ON WITH FNB!?!?
UNACCEPTABLE!!!!
We have shared your response with our team.
We will be in touch with further feedback.
Thank you
Standard Bank Help Centre
***
We have shared your response with our team.
We will be in touch with further feedback.
Thank you
Standard Bank Help Centre
***
