CVDL
Casey Van Der Linde

1 reviews | Active since Aug 2019

08 Aug 2019, 08:59

STANDARD BANK - *****, CARELESSNESS AND INABILITY TO CONTACT

Standard Bank, I have posted my review (Paragraph below) a few DAYS ago, I AM STILL WAITING TO BE CONTACTED AND HAVE MY PROBLEM RESOLVED. I will not let you ignore my situation and tell me you will get back to me ASAP, but still NOTHING. I really wish there was a 0 star option because this is pathetic. I have been reading the reviews of others and its clear that you won't even bother resolving thier issues. WORST WORST WORST BANK EVER!! I will make sure to spread this around to ensure no one else becomes a "victim" where Standard Bank will just plainly ignore them. I will be spreading the word to others to inform them of this and to ensure that they open an account by FNB or Capitec because they will AT LEAST keep to their word and agreement.

The worst part is that we have proof we were innocent during this ********** act as we changed our One Time Pin before this incident happened, which means our R120 000.00 that got ****** from someone in MOS***, RUSSIA as told by Standard Bank themselves, was solely due STANDARD BANKS incompetence to protect the money we trusted them with. This fact alone should clearly show you how careless Standard Bank is to accept their responsibility in this regard and reimburse us for the money they were unable to keep safe.

PLEASE CONTACT ME!!!!! I will not stop until this problem is resolved, we are not in the right time to just let R120 000,00 disappear like it did.

"I am extremely disappointed and frustrated with Standard Bank and their services. A few months ago I was a "victim of *****", says Standard Bank. This is correct, however, after being a standard bank user for a few years I expected to be helped as much as possible when R 120 000.00 just disappeared from my business bank account. This was not the case. The ONLY help received from Standard Bank was being told I am a victim of ***** and that there is NOTHING they can do. Not much help that was. I am upset and have lost all confidence in Standard Bank as they have no policies or insurance or actually ANYTHING to help their clients in ***** cases. Am I just meant to happily accept that R 120 000.00 has been taken from my account? I have been using standard bank for a few years and cannot begin to express my disappointment with Standard Bank as they sit back and do nothing to have my problem resolved. As a result, I have closed all my accounts with Standard Bank and would definitely not recommend their services. PLEASE DO NOT OPEN AN ACCOUNT WITH STANDARD BANK IF YOU WANT YOUR MONEY TO BE SAFE AND PROTECTED."

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Replies (1)
Standard Bank
Standard Bank's reply08 Aug 2019, 16:14
Official
Dear Casey

Thank you for posting your comments. 

One of our banker will be in contact with you.

Kind regards
Complaint Resolution Centre