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Kavesh B

1 reviews | Active since Mar 2009

12 Jan 2022, 02:34

Standard Bank ***** and theft.

Money was ********ly taken from my account and the account closed not by me. I phoned my Prestige Banker and no help at all, this is ***** and theft, someone else can clear my account and close it without my knowledge, over 2 months and still waiting for feedback, time for a change.

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Replies (4)
Standard Bank
Standard Bank's reply12 Jan 2022, 13:33
Official
Hello Kavesh

Thank you for posting your comments. 
  
 We sincerely apologize for the inconvenience caused.   We will look into your matter and revert back to you as soon as possible. 
   
 
 
Kind regards
 Complaint Resolution Centre
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KB
Kavesh B's update13 Jan 2022, 23:17
Reviewer Update
Ya few months and alot of emails and calls, won't expect any kind of result.
KB
Kavesh B's update06 Feb 2022, 03:59
Reviewer Update
This week I've sent 2 emails and waiting a week for someone from Twitter to call but no replies, money cannot be taken out of my account without me, a third party managed to and Standard Bank want to know how, also my account was closed without me knowing it so Standard Bank did that, no one else but the bank and me can and they ignore me, promised a call over a week ago and nothing, they pointing the finger at the 3rd party, it called *****, money take and then account closed. Bank doesn't reply, and been investigating for 3 months atleast,

Time for a change after 13 years, useless response from Head Office and management.
Standard Bank
Standard Bank's reply21 Apr 2022, 15:22
Official
Hi Kavesh

I trust that you are well.

Our team have confirmed that the transfer has been traced and feedback provided to you. Should you need any further assistance please let us know.

Kindest regards,
Standard Bank 
Help Centre