1 reviews | Active since Apr 2017
standard bank *****
<p>I went to standard bank atm to withdraw money at Boitekong mall in Rustenburg today (23/04/2017) this morning, I inserted my debit card on the machine the was nothing fishy with the machine everything was normal and nobody helped me. I inserted my pin then machine just froze on me after came a receipt from the machine saying my request cannot be processed due to technical problem, the system never got to the point where I have to select amount I want to withdraw, never got my card out of the atm and then the system went to normal while still waiting there I received an sms notification saying R1000 is withdrawn from my account at that time I was still in front of the atm machine, received not even a cent. I immediately called ********** 600 to stop the card while still talking to the standard bank agent and still in front of the atm received another sms notification saying R3000 was purchased from my account at waterfall park ( bp garage), I got nothing not even a cent from the atm and at that time I was still at Boitekong mall in front of the machine and my daily limit is R1000. I asked myself who authorised the other amount? And how money was withdrawn far from where I was? .I lost R4000 today, the same happed to my little sister she lost R860 last month also my uncle he lost R10000.#standard_bank_must_fall</p>
Dear malebu tseladimitoa
Thank you very much for your posting.
I refer to my email correspondence and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear malebu tseladimitoa
Thank you very much for your posting.
I refer to my email correspondence and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
