RG
Ric G
1 reviews | Active since Apr 2018
03 Sept 2020, 15:08
Standard Bank *****
Standard Bank is on of the worst banks to deal with in South Africa.
I notified Whitney Marope and their Complaint Resolutions Centre via email on 1 September 2020 regarding ********** activity on my bank account.
On 1 September I also called their Call Center number ***and waited for 15 minutes without anyone answering.
It is easy to understand why banks such as Capitec open new branches in the same location in Joburg where Standard Bank close branches.
How will they survive as a business by continuesly providing no service and bad service?
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
03 Sept 2020, 17:03Dear Ric Gennette
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply03 Sept 2020, 17:03
Official
Dear Ric Gennette
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's replyOfficial
12 Oct 2020, 15:18Hello Ric Gennette
Thank you for bringing your concerns to our attention.
Thank you for bringing your concerns to our attention.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
Complaint Resolution Centre
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Complaint Resolution Centre
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Standard Bank's reply12 Oct 2020, 15:18
Official
Hello Ric Gennette
Thank you for bringing your concerns to our attention.
Thank you for bringing your concerns to our attention.
An email was sent to you requesting further details.
Awaiting your response.
Kind regards
Complaint Resolution Centre
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Complaint Resolution Centre
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