GC
Grant C

1 reviews | Active since Oct 2020

08 Oct 2020, 15:00

STANDARD BANK *****

I was de*****ed . Loaded a beneficiary in company name and paid the money across as I received email from the company with there banking details . It turned out that the company email was hacked and the banking details provided where not that of the company I need to pay . I loaded this standard Bank account with company particulars and paid the deposit as well as my rental . Standard bank wont take responsibility for this . How is it that company can be registered with out the necessary Fica documents which should get verified when this company has account with another bank . I hold standard bank responsible and have demanded my money back which they are saying the SAP must deal with . this happened week ago and still havnt heard from SAP . Why does Standard Bank have ***** division if they are not going to anything about it . I find this totally unacceptable

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Replies (1)
Standard Bank
Standard Bank's reply08 Oct 2020, 15:18
Official
Good day Grant,

Thank you for posting your comments. 

Your matter was escalated accordingly.  We will revert to you as soon as possible. 

We apologize for the inconvenience and undue frustration, this has caused. 

Kind regards
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