DB
Dave B

1 reviews | Active since Aug 2009

02 Oct 2016, 11:28

Standard Bank *****

<p>We continually getting emails from Standard Bank which we send on to them as possible *****, they revert with auto reply telling us a consultant will contact us within 48 hours</p> <p>We have forwarded at least six of these to them, needless to say still waiting for a consultant to contact us</p> <p>Would mention that we have been customers of Standard Bank for longer than we care to remember and theiir service is going from bad to worse</p>

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Replies (3)
Standard Bank
Standard Bank's reply03 Oct 2016, 09:32
Official

Good day Dave

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply03 Oct 2016, 16:17
Official

Good day Dave

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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*** (fax)

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Standard Bank
Standard Bank's reply05 Oct 2016, 14:54
Official

Dear Dave

Thank you once again for your posting.

I refer to our email correspondence and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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