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hendersonbarrie H

1 reviews | Active since Jun 2016

13 Jun 2016, 11:33

Standard Bank *****!

<p>I closed my Credit Card with Standard bank in 2012. <br />from Dec 2014 to Apr 2105, someone used the credit card i closed to purchase more than R53k. I was out the country for most of that time... I opened a ***** case after receiving a letter of demand from Laywers in NOV 2015! The bank made little progress until Feb, jumping between Credit Card, ***** and Legal departments, eventually telling me they will resolve this. I gave the laywer company the ***** case number and never heard from them again . Now it is June 2016, I received another Letter from different Laywers indicating that Legal action will be taken in 24 hours, including judgement and warrent of excecution. I phoned standard bank again, talking to ***** Department, Then Credit Card, Then Legal, then Credit card again, telling me they will contact ***** after speaking to legal. Nothing has been done since Feb, and still, they can not do anything but jump between departments.</p> <p>People involved:<br />Dane Julius, Daniel, Kribashni Naidoo, Pauline Maichu, Nomasiko Mussi, Aubri Dube, Tshidi Maeli, Bonisi Lekoza, Jabuline Matabeng, Abiga Kaan, and many others I did not take down the names.</p>

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Replies (1)
Standard Bank
Standard Bank's reply14 Jun 2016, 06:27
Official

Good day Henderson Barrie

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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********** (fax)

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