JS
Jose S

1 reviews | Active since May 2019

11 Jun 2019, 11:58

Standard Bank *****

I was a victim of ***** at a Standard Bank ATM. Which I referred to the Ombudsman. I then received a CIN Bulletin 9 - ATM, from the banking Ombudsman. Which details the kinds of ATM ***** that is happening out there. i would like an explanation from Standard Bank and the Ombudsman why this Bulletin in not given to Clients in advance. why aren't client being informed of the risks??? being told after the fact, isn't very helpful

0
Replies (2)
Standard Bank
Standard Bank's reply11 Jun 2019, 13:12
Official
Dear Jose 
 Thank you for posting a comment.
  
  One of our consultants will be in contact with you as soon as possible.
  
  Regards,
  Complaint Resolution Centre
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Standard Bank
Standard Bank's reply18 Jun 2019, 14:13
Official
Dear Jose Da Silva 

Thank you for posting your comments.

These bulletins are issued by the Banking Ombudsman and are available on their website.

Kind regards

Complaint Resolution Centre
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