standard bank *****

i just recently opened an account with Standard Bank because i was not happy with Absa bank charges ,i was in the process of a funeral claim because i lost my aunt so the money was paid out to my new account that i was not informed that for a cheque or credit account there is no swipe limit which i only found out because i opened a ***** case. The ***** case was for the transactions that were made on my cheque acc that i was not notified about, 5 or 6 swipe transaction were made and all together R130 000 was taken from my account and i didn't receive any notifications on none of them. i then called standard banks customer care line to report this issue and the consultant had no empathy when telling about these transactions that formally told him i knew nothing about. The bank then said they will investigate the matter and few days later they texted me feedback on the case and said its been resolved , whe ln i headed to the bank regarding the sms they sent and they said it was negligence so the bank claims they were not at fault , the consultant then advised me to escalate the matter because he didnt understand why i did not receive notifications.so since the case was still pending i had to change the account so they also advised me to not switch banks till the matter was resolved so i opt for a debit card since i read up on most cheque nd credit standard bank customers have been victims of this *****, so they provided me with a debit card and transferred what ever that was left on that account. So now I'm a victim again they have taken my whole salary for this month and left me with nothing and when i called for queries they informed me that it was from the old account and the merchandise had only banked the money now which is so confusing because the money was taken already and the consultant on the phone said my account was still a cheque account yet i have a debit card ... I'm looking for all the help i can get because due to this i have lost my house because funeral preps were not paid for and im losing everything paying back the funeral parlour.please help how we can deal with this matter. Standard bank should also make customers aware of this before opening an account