jH
james H

1 reviews | Active since Apr 2013

02 Mar 2018, 10:33

STANDARD BANK *****

Let me start of by saying I have a home loan bond with standard bank for 25 years now. Means really nothing. My ceiling in my main bedroom collapsed without reason one night 4 weeks ago without reason and standard bank insurance was notified. eventually when the assessor arrived he personally informed me that the claim will be paid in full and everything repaired. The result was that my claim was rejected due to them claiming that I did not do maintenance. Wondering still how you maintain a ceiling which was in perfect order when I left home and then when I came back everything was lying on the floor. WHAT REALLY IS SHOCKING AND I EXPECT STANDARD BANK TO PAY ME BACK MY MONEY FOR THIS PATHETIC SERVICE WAS THE FACT THAT I HABE BEEN DIVORCED FOR 8 YEARS AND WHEN I GOT DIVORCED STANDARD BANK FORCED ME TO RE-REGISTER MY BOND ON MY NAME ONLY. DUE TO THIS I DID NOT HAVE ANY FOOD ON MY TABLE FOR 6 MONTHS. THE QUOTE FOR THIS INSURANCE CLAIM WAS SEND TO MY X. THIS HAS NOTHING TO DO WITH HET IN THE FIRST PLACE AND IS INVASION AND PUBLICATION OF MY PRIVACY. ONLY WHEN SHE MAILED ME THE QUOTE I SAW THAT AT STANDARD BANK MY BOND IS STILL REGISTERED IN BOTH ME AND MY X NAMES. I NEED TO SEE BEN KRUGER CEO OF STANDARD BANK SO WE CAN SIT AROUND A TABLE AND HE CAN EXPLAIN TO ME IN PERSON WHY AND WAHT DID I PAY FOR THEN 8 YEARS AGO AS WHAT NEEDED TO BE DONE WAS NEVER DONE AND IN THIS SAID RESULTING IN THE CONCLUSION THAT IF GET RUN OVER BY A BUS TODAY, MY X WIFE CAN COME TO THE PARTY AND CLAIM MY HOUSE RIGHT OUT UNDER MY CURRENT WIFE AND KIDS ASSES. THIS IS IN MY WORD ABSURD AND BLATANT ******* AND ***** AND NOW LIKE ZUMA STANDAD BANK NEED TO COME TO THE PARTY AND RECTIFY THIS AND PAY BACK MY MONEY. BEN KRUGER YOU MIGHT BE THE CEO OF STANDARD BANK BUT PUT YOURSELF IN MY SHOES AND COME ON FACE ME IN YOUR OFFICE

0
Replies (2)
Standard Bank
Standard Bank's reply02 Mar 2018, 12:47
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

jH
james H's update02 Mar 2018, 13:09
Reviewer Update
All of this sound very promising but please put the actions to your word and get me a appointment with the CEO so this can be discussed at a level where you as bank can see and be told of all the damages you have DONE IN MY LIFE. Time for emails and call desk operators phoning me is over now.