Standard Bank *****

<br> Good day,<br> <br> My name is Busisiwe Mthimunye and i am 25years old.<br> <br> I started banking with Standard bank in 2008 when i was still in high School and I've been happy since then.<br> <br> Until 28th of March 2014, Friday night i swiped my card at a Pub at the Brazen Heads in Sandton at 7:04pm.<br> <br> I then made my way to Pta to my Parents house and while I was on my way, I received SMS notification @ 20:37 pm that R3000 has been withdrawn from my account at( Honey Ridge P)<br> <br> I immediately called Standard to let them know that its not me and to stop all my cards, they gave me a ref and said they will investigate.<br> <br> On the 1st of April 2014 i received a call from Standard bank telling me that 'they won't pay me my money as my card was cloned.<br> <br> One of my colleagues had the same experience and she received her money within 5 working days.<br> <br> After so many years banking with Standard Bank, this was the reward for banking with them. I am really not happy at all and i would like to understand what makes me different from my colleague?<br> <br> After the efforts i took to call and had to wait on the line for 10minutes ,as i have never withdrawn such a huge amount at that time of the night in 2014