lB
latifa B
1 reviews | Active since Jul 2024
11 Sept 2024, 12:47
standard bank frad
I have been with standard bank for over 10 years now and so have my family members. we had no issues until this year where there have been numerous issues with ***** taking place directly on our bank accounts. two weeks ago, there was ***** on my bank account and just this pass Sunday again. I registered a ***** case and there has been no follow up call or assurance as what is happening and why is this happening. I am victim in this but i am not receiving any response or a call from a bank that I suppose to trust.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
11 Sept 2024, 12:57Hi Latifa
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply11 Sept 2024, 12:57
Official
Hi Latifa
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
Kindly provide us with your account or id numbers for us to escalate your matter further.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind Regards
Standard Bank Hello Peter Team
***
lB
latifa B's updateReviewer Update
11 Sept 2024, 14:21good ay
please refer to my case number which is *** or email me on *** for more information
thank you
please refer to my case number which is *** or email me on *** for more information
thank you
lB
latifa B's update11 Sept 2024, 14:21
Reviewer Update
good ay
please refer to my case number which is *** or email me on *** for more information
thank you
please refer to my case number which is *** or email me on *** for more information
thank you
Standard Bank's replyOfficial
19 Sept 2024, 09:59Good day
We appreciate you taking our call. We would like to thank you for giving us to the opportunity resolve your matter. We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards, Standard Bank Hello Peter Team***
We appreciate you taking our call. We would like to thank you for giving us to the opportunity resolve your matter. We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply19 Sept 2024, 09:59
Official
Good day
We appreciate you taking our call. We would like to thank you for giving us to the opportunity resolve your matter. We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards, Standard Bank Hello Peter Team***
We appreciate you taking our call. We would like to thank you for giving us to the opportunity resolve your matter. We are glad we could assist. If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards, Standard Bank Hello Peter Team***