TM
Thulisile M
1 reviews | Active since Aug 2015
09 Feb 2024, 19:03
Standard Bank Fourways Mall - Thulisile Cain
Thulisile (Cain) from Standard Bank Fourways Mall refused for me to enter the bank after she saw me come to the bank earlier to report my account. I was assisted by a consultant who made a call to the ***** department. Of which Vanessa from the the ***** department said my account was cleared. After an hour my account was blocked again. Thulisile (cain) refused to let me enter and fix my account. There is a sum of money that my company deposited into the account that I need me for a work function but I couldn’t withdraw coz my account was blocked. I’m now facing a disciplinary action against me coz Thulisile (cain) from Fourway Mall refused to let me fix the issue.
Helpful (0)
Replies (3)0
Replies (3)Standard Bank's replyOfficial
10 Feb 2024, 08:13Dear Thulisile
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply10 Feb 2024, 08:13
Official
Dear Thulisile
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
10 Feb 2024, 09:05Dear Thulisile
Our team unsuccessfully attempted to call you.
Please let us know the best time to reach you.
Continue to have a wonderful day.
Kindest regards
Standard Bank Hello Peter Team
***
Our team unsuccessfully attempted to call you.
Please let us know the best time to reach you.
Continue to have a wonderful day.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply10 Feb 2024, 09:05
Official
Dear Thulisile
Our team unsuccessfully attempted to call you.
Please let us know the best time to reach you.
Continue to have a wonderful day.
Kindest regards
Standard Bank Hello Peter Team
***
Our team unsuccessfully attempted to call you.
Please let us know the best time to reach you.
Continue to have a wonderful day.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
13 Feb 2024, 16:53Dear Thulisile
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply13 Feb 2024, 16:53
Official
Dear Thulisile
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for allowing us the opportunity to turn your experience with us into a positive one.
Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards
Standard Bank Hello Peter Team
***
