Standard bank forex department

There was a forex transaction on my account, i agreed on the rates etc, once the funds reached my account Standard bank decided to freeze my account with no notification whatsoever, further they then decided to also withdraw the funds from my account without any authorization. I do not know where my funds went to date.

Numerous phone-calls and to and from still no response!

This surely cannot be acceptable, they will be benefitting from interest etc and you have to throw you whole life around to open alternative bank accounts and shift debit orders etc.

this is really poor standard bank!!! No communication to your customer