WX
Waseem X
1 reviews | Active since Oct 2019
03 Oct 2019, 14:38
Standard bank forex
Filled in a form on monday to purchase foreign rates to pay suppliers overseas,this bank will delay even giving you a rate for 3 days and still wont call you back.This bank literally caused me much penalties at the port due to they time delaying in even giving a rate let alone deducting payment
Helpful (0)
Replies (1)0
Replies (1)
Standard Bank's replyOfficial
04 Oct 2019, 07:11 Hello Waseem,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Sheriline Martin
Complaint Resolution Centre
***
***
*** (fax)
***
***
Standard Bank's reply04 Oct 2019, 07:11
Official
Hello Waseem,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Sheriline Martin
Complaint Resolution Centre
***
***
*** (fax)
***
***