MM
Matsobane M

1 reviews | Active since Jan 2019

05 Jun 2019, 08:46

Standard bank foreign exchange

Hi ..I'm doing forex trading using pepperstone as my broker and I deposited the money through standard bank. so recently I have made a withdrawal from the broke(pepperstone) on the 9th of may.the money was deposited to standard bank account and a proof of deposit was sent to me by my broker. I tried contacting standard regarding this matter and they going back and forth with out giving me a solution and recently I have sent them two email and they haven't responded. Your help will be appreciated.

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Replies (2)
Standard Bank
Standard Bank's reply05 Jun 2019, 13:48
Official
Dear Matsobane Phineas Ma****isho 
 Thank you for posting a comment.
  
 One of our consultants will be in contact with you as soon as possible.
  
  Regards,
  Complaint Resolution Centre
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Standard Bank
Standard Bank's reply12 Jun 2019, 09:37
Official
Dear Matsobane Phineas Ma****isho 

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that this matter is being attended to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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