Standard bank forces me to FICA my account again

In the last 3 years I have moved my personnel accounts, house bond and finally my car loan account to RMB Bank.<br> My primary motivation - poor service from Standard Bank.<br> <br> I unfortunately still have one of my business accounts with Standard Bank.<br> <br> The following is my second complain on HelloPeter about poor service from Standard Bank:<br> 1) My business account has been frozen since Friday due to FICA non-compliance.<br> 2) I cannot for the life of me get hold of my banker - he seems to have disappeared - I have emailed him over the weekend and phoned about 10 times.<br> 3) Apparently I have to RE-FICA my account due to Std Bank upgrading its internal system.(Why is this my problem??)<br> 4) Having consideration for 3) we supp**** all the required information to Std Bank for another FICA exercise<br> 5) We where told by Leon the consultant that our account wont be locked - but this still happened on Friday.<br> 6) Its Monday evening my business account is frozen and no one has contacted me from my bank.<br> <br> Will you bank with Standard Bank?<br> <br> Regards<br> Bertus Bresler