JC
Joel C
1 reviews | Active since Nov 2025
25 Nov 2025, 12:11
Standard Bank for Business is a disaster. Stay Away!
20+ days for a response from a business banker is beyond unacceptable. After multiple emails to multiple people, mostly ignored, and a callback that never happened, my business banker finally responded. This is the third time I receive bad service from their Business Banking team.
Do NOT use Standard Bank for your business. I will be taking my business elsewhere, and encourage you to do the same.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
25 Nov 2025, 12:17Dear Joel,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply25 Nov 2025, 12:17
Official
Dear Joel,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
25 Nov 2025, 12:35Dear Joel,
Thank you for contacting the bank.
Your request has been escalated to the Head of our Business Banking desk.
You will receive a call before the close of business today.
Please feel free to contact the bank should you require any further assistance.
Kindest Regards
Standard Bank Hello Peter Team
***
Thank you for contacting the bank.
Your request has been escalated to the Head of our Business Banking desk.
You will receive a call before the close of business today.
Please feel free to contact the bank should you require any further assistance.
Kindest Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply25 Nov 2025, 12:35
Official
Dear Joel,
Thank you for contacting the bank.
Your request has been escalated to the Head of our Business Banking desk.
You will receive a call before the close of business today.
Please feel free to contact the bank should you require any further assistance.
Kindest Regards
Standard Bank Hello Peter Team
***
Thank you for contacting the bank.
Your request has been escalated to the Head of our Business Banking desk.
You will receive a call before the close of business today.
Please feel free to contact the bank should you require any further assistance.
Kindest Regards
Standard Bank Hello Peter Team
***