Standard bank follow up service

Item: Standard Bank
Rating: 3
Author: Pierre C

2 weeks ago had a bad experience at the Standard Bank (Westridge Park Service Centre) waiting 2 hr is a line. The bank called after seeing my review on hello peter. I had to collect my card they aranged that I could collect my card at promenade mplain branch. WHAT A PLEASURE Nomhle assisted me still spent a hr in the bank made me wish I had more time in the bank well done. Best experience in a bank thus far.

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

27 Oct 2019, 04:49

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
**********
***********

Standard Bank's reply27 Oct 2019, 04:49

Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
**********
***********

Pierre C's updateReviewer Update

27 Oct 2019, 05:03

You really should read post before responding with the genetic copy and paste or at least have one for good post and one for bad post.

This instance the whole experience was good.

Pierre C's update27 Oct 2019, 05:03

Reviewer Update

You really should read post before responding with the genetic copy and paste or at least have one for good post and one for bad post.

This instance the whole experience was good.