Standard bank fobbing customers off

Item: Standard Bank
Rating: 2
Author: Philip P

I have tried to have my P.O Box number changed but they insist I go to a branch. The other banks and Vodacom did theirs for me by e-mail. The same thing happened a few months ago when I changed my e-mail adress, they also gave me a long story but eventually did it. Im in the bushes and havent got time to go to a branch and stand in a queue for an hour.<br> <br> Phili

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Replies (1)

Standard Bank's replyOfficial

20 Feb 2015, 07:42

Hello philipphitidis,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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*** (fax)
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Standard Bank's reply20 Feb 2015, 07:42

Official