MS
Mandira S
1 reviews | Active since Feb 2014
24 Aug 2022, 21:30
Standard bank // FNB ***** assistance
Reported a ********** transom 31/7/22. To date no feedback received despite dozens of calls and emails sent. The call centre say they not allowed to provide feedback but I must pay up! I want the transaction resolved and want to close this account ASAP and Never want to have anything with this useless excuse of a bank!
On the same day ***** committed on my FNB account. Called FNB on 8/8/22 with proof that the transaction was not by myself. Informed that FNB had concluded the investigation and that the transaction had been reversed earlier that day. That's what I call service! Thank you FNB
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Replies (3)
Standard Bank's replyOfficial
24 Aug 2022, 21:41Hi Mandira
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply24 Aug 2022, 21:41
Official
Hi Mandira
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
MS
Mandira S's updateReviewer Update
24 Aug 2022, 21:52😂 now I get a response! Pathetic
MS
Mandira S's update24 Aug 2022, 21:52
Reviewer Update
😂 now I get a response! Pathetic
Standard Bank's replyOfficial
25 Aug 2022, 07:59Hi Mandira
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Standard Bank Help Centre
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Standard Bank's reply25 Aug 2022, 07:59
Official
Hi Mandira
Thank you for bringing your concerns to our attention.
Your concerns have been escalated to our management team.
We appreciate your support and loyalty.
Standard Bank Help Centre
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