MS
Melissa S

1 reviews | Active since Feb 2011

31 Jan 2018, 10:01

Standard Bank Fleet Problems

I have been having issues with your Fleet division for more than 6 months. I have been double billed and have been asking for statements monthly (this should be sent automatically).

I email, call our account representative, call your call centre - nothing.

Fleet is pathetic.

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Replies (2)
Standard Bank
Standard Bank's reply31 Jan 2018, 10:10
Official

Thank you for posting your comments.

We are sorry about the trouble you are experiencing. We at Standard Bank strive to make great banking happen for our clients. One of our resolution consultants will contact you shortly to help resolve your complaint.

Kind regards

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply01 Feb 2018, 09:40
Official

Dear Melissa

Thank you once again for your posting.

I refer to my email correspondence and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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