GH
Gavin H
1 reviews | Active since Mar 2009
03 Dec 2021, 09:15
Standard Bank fix your systems outages is becoming the norm
It has become the norm for Standard Bank to have system outages. The problem is they deduct money from my account when the transaction failed and takes days to return. Constant human intervention and followup is required.
Simpler Better Faster what a lie.
Helpful (0)
Replies (1)0
Replies (1)
Standard Bank's replyOfficial
03 Dec 2021, 11:37Dear Gavin H
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply03 Dec 2021, 11:37
Official
Dear Gavin H
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
***
***