TM
Tebogo M

1 reviews | Active since Jul 2015

25 May 2026, 10:38

Standard Bank Fix your pets - Alpha Debt Management

Dear Standard bank... Alpha Debt Management - calls me every week (at least twice a week) - There is an automated prompt - WITH NO OPT OUT option. Then when I press 5 - to engage with a consultant... they claim to be sent by my bank ( Standard Bank) - Then when I ask them to remove my number - the consultant (without fail) - pretends no to hear my request then hangs up. This happens weekly - Please control your pets. Thanks

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Replies (1)
Standard Bank
Standard Bank's reply25 May 2026, 10:42
Official
Good day Tebogo, 

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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