VM
Vanessa M
1 reviews | Active since Jul 2021
30 Jul 2021, 20:24
Standard Bank finally paid up and made a promise to continue monthly benefits
After my first review a payment was made a day later. I was told of the funeral benefits that come with the plan that they had promise to pay monthly and also a tombstone benefit that will be paid in the end. Hope they will live up to their promise.
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Standard Bank's replyOfficial
31 Jul 2021, 02:56Hello Vanessa M
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
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Standard Bank's reply31 Jul 2021, 02:56
Official
Hello Vanessa M
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
***
***
*** (fax)
***
***